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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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unanamous truth

October 3, 2024

1  out of  5
rating by unanamous truth
"Horrible customer service from Tracy Vincent and his staff. Run from this company! Not worthy of one star."
We responded:
"Dear Unanamous Truth, We are sorry to hear about your negative experience with our company and the perceived lack of customer service from Tracy Vincent and our staff. We take customer feedback seriously and appreciate you bringing this matter to our attention. We strive to provide exceptional customer service and it is disheartening to learn that we fell short of your expectations. We would like to investigate the issue further to understand the specific details and address any concerns you may have. Could you please provide us with more information regarding the incident, such as the date and nature of the interaction? At our company, we value our customers and their satisfaction is of utmost importance to us. We sincerely apologize for any inconvenience or frustration caused and assure you that we will take immediate steps to rectify the situation. Our goal is to provide top-notch service and ensure that our customers feel valued and supported. We would appreciate the opportunity to discuss this matter further with you and find a resolution that meets your expectations. Please reach out to our customer service team at agent@insuredbytvsf.com so that we can address your concerns promptly. Thank you for taking the time to provide us with your feedback. We hope to have the opportunity to regain your trust and provide you with a positive experience in the future. Sincerely, Tracey Vinson - Tracey Vinson State Farm"
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Lisa Campbell

September 26, 2024

5  out of  5
rating by Lisa Campbell
"Tracey and his team were awesome. They did a great job explaining my coverages while saving me money. I will definitely be referring my family and friends."
We responded:
"Dear Lisa Campbell, Thank you so much for taking the time to share your positive experience with Tracey and our team! We are thrilled to hear that you found our service to be awesome and that we were able to effectively explain your coverages while saving you money. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We greatly appreciate your kind words and the trust you have placed in us. Referrals from satisfied customers like yourself are the highest compliment we can receive, and we are grateful for your intention to refer your family and friends to us. If there is anything else we can assist you with, please do not hesitate to reach out. We are always here to provide you with excellent service and support. Thank you again for your feedback and for choosing our company. We look forward to serving you and your referrals in the future. Best regards, Tracey Vinson - Agent Tracey Vinson State Farm"
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Renita Green

September 4, 2024

5  out of  5
rating by Renita Green
"My experience with Tracey Vinson SF was great and he took good care of both me and my son."
We responded:
"Dear Renita Green, Thank you for sharing your positive experience with Tracey Vinson SF! We are thrilled to hear that your experience with Tracey was great and that he took good care of both you and your son. Providing exceptional service to our customers is our top priority, and we are glad to know that we were able to meet your needs and ensure your satisfaction. At Tracey Vinson SF, we strive to go above and beyond to ensure that our customers receive the care and attention they deserve. We appreciate your trust in us and the opportunity to serve you and your family. If there is anything else we can do for you, please don't hesitate to reach out. We are here to provide ongoing support and assistance. Thank you once again for your kind words and for choosing Tracey Vinson SF. We look forward to continuing to serve you in the future. Best regards, Tracey Vinson - Agent Tracey Vinson State Farm "
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LaDawn Watson

July 26, 2024

5  out of  5
rating by LaDawn Watson
"Very good customer service, gave great coverage he saved me a lot of money for me and my daughter for auto insurance. Gave me a great bundle deal on auto and home owners insurance. Also helped my daughter on a great deal for renter insurance. I would definitely recommend him to all, who is looking for any of these coverages. Great guy to work with and oh very detailed oriented."
We responded:
"Dear LaDawn Watson, Thank you for taking the time to leave such a positive review of your experience with our team! We are thrilled to hear that you found our customer service to be very good and that we were able to provide you with great coverage options. Saving you money on your auto insurance for both you and your daughter is always our goal. We are glad to hear that our bundle deal on auto and homeowners insurance worked well for you, and that we could also assist your daughter with a great deal on renter's insurance. It is rewarding to know that our attention to detail and commitment to providing comprehensive coverage was appreciated. Your recommendation means a lot to us, and we are grateful for your trust in our services. If you or your loved ones have any further insurance needs or questions, please don't hesitate to reach out. We are always here to provide you with the same level of excellent service and attention to detail. Thank you once again for your kind words and for choosing us as your insurance provider. We look forward to continuing to serve you and others in the future. Best regards, Tracey Vinson - Agent Tracey Vinson State Farm"
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Juliet Boykins

June 24, 2024

5  out of  5
rating by Juliet Boykins
"Tracey was AMAZING! Not only did he assist with new auto insurance, he was VERY helpful in changing our home insurance over to State Farm! Thank you for your patience and GREAT customer service!"
We responded:
"Dear Juliet Boykins, Thank you for leaving such a fantastic review! We are thrilled to hear that your experience with Tracey was nothing short of amazing. It's great to know that he not only assisted you with new auto insurance but also provided valuable help in changing your home insurance over to State Farm. We appreciate your kind words about Tracey's patience and great customer service. At our agency, we strive to provide exceptional service to all our customers, and we are pleased to hear that Tracey delivered on that commitment. If there is anything else we can assist you with or if you have any further insurance needs or questions, please don't hesitate to reach out. We are always here to provide you with the same level of support and assistance. Thank you for your trust in Tracey and for choosing us as your insurance provider. We greatly value your friendship and look forward to continuing to serve you in the future. Best regards, Customer service Rep Tracey Vinson State Farm "
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Charisse Johnson

May 31, 2024

5  out of  5
rating by Charisse Johnson
"Tracey was absolutely Amazing! Previous companies that I had spoken with were friendly, but not helpful. Tracey was very helpful and was able to get everything done for us in a timely manner. The discounts and prices are fair and affordable! Trust Tracey Vincent to get the job done!"
We responded:
"Thank you for giving us 5 stars, we truly appreciate you as a customer and for being a valued Tracey Vinson State Farm Policyholder! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you again and "Like a Good Neighbor, Tracey is There" Team Vinson! "
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kay stroud

May 6, 2024

5  out of  5
rating by kay stroud
"This State Farm office, while not my usual location, stepped up to the plate to help me with several tasks regarding my fire claim that has me displaced (& stressed). They were so kind and thorough and courteously helped me at this difficult time."
We responded:
"Thank you for giving us 5 stars, we truly appreciate you as a State Farm customer! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you again and "Like a Good Neighbor, Tracey is There" Team Vinson! "
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carlease grace

April 22, 2024

5  out of  5
rating by carlease grace
"Mr. Vinson was Great! He was very professional and explained everything. He explained the difference in my current coverage with my insurance company and what my new rate will be with state farm. I was highly impressed and looked forward to his dedication in finding th best rates for insurance seekers! Kendra"
We responded:
"Thank you for giving us 5 stars, we truly appreciate you as a customer and for being a valued Tracey Vinson State Farm Policyholder! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you again and "Like a Good Neighbor, Tracey is There" Team Vinson! "
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Trisha James

April 11, 2024

5  out of  5
rating by Trisha James
"I just got a quote for a homeowners and automobile insurance with Tracey. I had been a previous State Farm customer and left after my rates increased when I added my teenage daugher. A friend recommended Tracey. I did not believe he could beat USAA. Was I wrong? Tracey saved me a ton of money. But that is not what stood out about my experience. It was Tracey's personal touch and professionalism that made the whole experience mean more. He took the time to explain the coverages and make recommendations based on my needs. If you want to work with someone who is kind and conceitious about his work, Tracey is your man!"
We responded:
"Thank you for giving us 5 stars, we truly appreciate you as a customer and for being a valued Tracey Vinson State Farm Policyholder! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you again and "Like a Good Neighbor, Tracey is There" Team Vinson! "
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Alisha

March 22, 2024

5  out of  5
rating by Alisha
"Tracey Vinson and his team provides great customer service and is able to assist will all of your needs."
We responded:
"Thank you for giving us 5 stars, we truly appreciate you as a customer and for being a valued Tracey Vinson State Farm Policyholder! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you again and "Like a Good Neighbor, Tracey is There" Team Vinson! "
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April Williams

March 7, 2024

5  out of  5
rating by April Williams
"Timothy was excellent. He saved me $1800 per year on my auto policy and over $2000 on my homeowners policy"
We responded:
"Glad to see that Tim was able to help you with such big savings on both your auto and homeowner insurance! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you for your thoughtful and kind words and "Like a Good Neighbor, Tracey is There" Team Vinson! Be Blessed and looking forward to helping your family and friends! Thank you for allowing him to provide excellent customer service! "
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Mitch O

March 2, 2024

5  out of  5
rating by Mitch O
"Quick and easy to work with! Have had them for years, and will continue to use them forver!"
We responded:
"Thank you for giving us 5 stars, we truly appreciate you as a customer and for being a valued Tracey Vinson State Farm Policyholder! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you again and "Like a Good Neighbor, Tracey is There" Team Vinson! "
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Barry Randall

February 28, 2024

5  out of  5
rating by Barry Randall
"Timothy that works at State Farm is superlative in his customer service role. He's attentive and follows through with what the customer ask for. He has been a big help and very kind to me."
We responded:
"I am so glad that Tim was able to help you with those very important matters in your life and with your insurance needs! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you for your thoughtful and kind words and "Like a Good Neighbor, Tracey is There" Team Vinson! Be Blessed and looking forward to helping your family and friends! Thank you for allowing him to provide excellent customer service!"
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Briana Brown

February 23, 2024

5  out of  5
rating by Briana Brown
"Tim was great! Very nice and provided me with the information and help I needed. Excellent customer service!"
We responded:
"I am so glad that Tim was able to help you with those very important matters in your life and with your insurance needs! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you for your thoughtful and kind words and "Like a Good Neighbor, Tracey is There" Team Vinson! Be Blessed and looking forward to helping your family and friends! Thank you for allowing him to provide excellent customer service! "
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Samuel Smith

February 19, 2024

5  out of  5
rating by Samuel Smith
"Mr. Vinson was very efficient and saved me a lot and did an excellent job, he made sure that I understood both my auto coverages and homeowners policy. I truly appreciate him."
We responded:
"You're welcome! I'm glad I could assist you and I appreciate your kind words. It's my pleasure to be here for you whenever you need help. If you have any questions or need assistance with anything in the future, feel free to reach out to me. I'm here to help you manage risks, recover from the unexpected, and achieve your dreams. Thank you for your warm welcome and I look forward to a long and fruitful relationship with you and your loved ones. Take care and have a blessed day!"
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Quendale Ward

February 15, 2024

5  out of  5
rating by Quendale Ward
"Love that Brittany was able to help me with my life, auto and renters insurance. Thanks, State Farm."
We responded:
"I am so glad that Brittany was able to help you with those very important matters in your life and with your insurance needs! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you for your thoughtful and kind words and "Like a Good Neighbor, Tracey is There" Team Vinson! Be Blessed and looking forward to helping your family and friends! "
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SLIMPLAYA

February 2, 2024

5  out of  5
rating by SLIMPLAYA
"Brittany was nice very helpful and polite 😎"
We responded:
"I truly appreciate you allowing Brittany to help you with those very important matters in your life and she's looking forward to helping you with more of your insurance needs in the near future! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you for your thoughtful and kind words and "Like a Good Neighbor, Tracey is There" Team Vinson! "
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Thomas Matthews

January 26, 2024

5  out of  5
rating by Thomas Matthews
"Brittany’s customer service was very good, very patient and informative"
We responded:
"I truly appreciate you allowing Brittany to help you with those very important matters in your life and she's looking forward to helping you with more of your insurance needs in the near future! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you for your thoughtful and kind words and "Like a Good Neighbor, Tracey is There" Team Vinson!"
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Gifted Jeff Smith

January 17, 2024

5  out of  5
rating by Gifted Jeff Smith
"I received great service from agent Britney Bruce. She was very helpful!"
We responded:
"I truly appreciate you allowing Brittany to help you with those very important matters in your life and she's looking forward to helping you with more of your insurance needs in the near future! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you for your thoughtful and kind words and "Like a Good Neighbor, Tracey is There" Team Vinson!"
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Christy Compagnone

January 17, 2024

5  out of  5
rating by Christy Compagnone
"Mr Vincent has been so patient with me for years. Yesterday, he spent over an hour on the phone with me explaining the details of a new homeowners insurance policy, and then he found a way to save us over $100 on our car insurance! I trust him wholeheartedly, even when I ask way too many questions, and I know we are in good hands!"
We responded:
"I truly appreciate you allowing me to help you with a very important matter in your life such as insurance and I am look forward to helping you with all insurance needs in the near future! My Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life and recover from the unexpected, while realizing your dreams! Thank you for your thoughtful and kind words and "Like a Good Neighbor, Tracey is There" Team Vinson! "
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Michael Clark

January 16, 2024

5  out of  5
rating by Michael Clark
"Brittany Bruce was very helpful today."
We responded:
"I truly appreciate you allowing Brittany to help you with those very important matters in your life and she's looking forward to helping you with more of your insurance needs in the near future! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you for your thoughtful and kind words and "Like a Good Neighbor, Tracey is There" Team Vinson! "
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LaToya Murphy

January 11, 2024

5  out of  5
rating by LaToya Murphy
"Mr. Vinson was amazing!!! He took great care of me. This was the best experience I’ve ever had in getting insurance coverage. He even stayed 2 hours or more after work to make sure I got a great rate. I was sold immediately and could not walk away. He even offered life insurance for myself and daughter for bong policy holders. I’m telling you right now, he is 5 ⭐️ all by himself. You will win with Tracey Vinson!!!!!! Check him out!!!!!!!"
We responded:
"I truly appreciate you allowing me to help you with a very important matter in your life such as insurance and I am look forward to helping you with all insurance needs in the near future! My Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life and recover from the unexpected, while realizing your dreams! Thank you for your thoughtful and kind words and "Like a Good Neighbor, Tracey is There" Team Vinson! "
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Hamilton Smith

January 8, 2024

5  out of  5
rating by Hamilton Smith
"Tim was great!!!!! Help me more than I needed and saved me TONS of money!!!!! I switched to State Farm THANKS TIM!!!!!!!!"
We responded:
"I truly appreciate you allowing Tim to help you with those very important matters in your life and he's looking forward to helping you with more of your insurance needs in the near future! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you for your thoughtful and kind words and "Like a Good Neighbor, Tracey is There" Team Vinson! "
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Vivian Brown

January 4, 2024

5  out of  5
rating by Vivian Brown
"Excellent service from Tim and Vaneisha! Great insurance company"
We responded:
"I truly appreciate you allowing Tim & Vaneisha to help you with those very important matters in your life and my team is looking forward to helping you with more of your insurance needs in the near future! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you for your thoughtful and kind words and "Like a Good Neighbor, Tracey is There" Team Vinson! "
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C J Boone

December 28, 2023

5  out of  5
rating by C J Boone
"Had a wonderful experience saved lots , very helpful explained everything in detail, we'll highly recommend to friends."
We responded:
"I truly appreciate you allowing my team to help you with those very important matters in your life and my team is looking forward to helping you with more of your insurance needs in the near future! Our Agency goal is to make sure that we are here for you when you need us the most by helping you manage the risk of everyday life, recover from the unexpected, while realizing your dreams! Thank you for your thoughtful and kind words and "Like a Good Neighbor, Tracey is There" Team Vinson! "